Contact Us

The VALID office is open from 9.00 am to 5.00 pm weekdays.

Phone: 03 9416 4003, Fax: 03 9416 0850

NDIS Hotline: 1800 655 570

Outside of business hours please leave a message on the phone answering machine and the staff will respond as quickly as possible.

Address: 130 Cremorne Street, Richmond 3121, Australia

You can also contact us via email:

Office email: [email protected]

Chief Executive Officer: [email protected]

Advocacy Manager: [email protected] 

Advocacy Intake Coordinator [email protected] 

Having a Say conference: [email protected]